Terms and Conditions

Definitions

The "COMPANY" refers to Rainbow Toys Ltd trading as Beyond the Rainbow.

The "BUYER" refers to the purchaser of goods and services.

Summary

The company only accepts orders subject to the conditions of sale to the exclusion of any condition of the buyer.

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Payment

We accept most major credit/debit cards, cheques and postal orders. If you do pay by cheque please allow additional time for the cheque to clear before dispatch of goods

Not withstanding delivery, the risk of the goods and the property in the goods shall not pass to the buyer until the goods are paid for in full prior to dispatch.

Sizing, Colour and Pricing

All sizes are approximate and taken from manufacturers specifications. They are intended as a guide only. Colours may vary slightly from those shown on your screen due to variations in monitors.

Special Orders
We would be delighted to source any item from any of our suppliers for you or occasionally from a new supplier. Please note that for all special orders we take full payment with the order and please allow up to 28 days for delivery (we will advise delivery at time of order).

Prices

Prices of goods and services supplied as of this date are correct but are subject to market fluctuation and revision. Any oversea's orders shall be charged to the buyer at current exchange rates. The company has no control or liability over these rates.

VAT

The company's price list includes UK sales tax (VAT) at the current rate except on those goods that are zero rated or exempt from VAT charges (e.g. books). Overseas customers do not pay UK sales tax (VAT) unless they reside in a European community, E. C. country. I.E. Belgium, France, Germany, Holland, Italy, Spain, Denmark, Sweden, Finland, Austria, Eire, Luxembourg, Portugal, and Greece. EC businesses registered for vat are exempt from paying vat providing they can provide their vat registration number (with country code). Proof of identity will also be required.

Fitness for purpose

The company are in no way liable for the purpose and fitment of goods and services supplied to the buyer. The company has no control over the fitment, suitability and method of their application or use. The company excludes any condition or warranty implied by statue or otherwise as to the fitness of its goods or any other particular whatsoever.

Liability

The company’s liability to the buyer shall at no time exceed the price of the goods supplied. The company shall be under no liability for any direct loss and/or expense or any indirect loss and /or expense suffered by the buyer or liability to third parties incurred by the buyer. The company shall be under no liability whatsoever for any loss or damage whether direct or indirect resulting from the supply of goods. The company shall be under no liability whatsoever for the quality and purpose of goods supplied to the buyer or to a third party.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

Third Party Links

To provide further value to our customers, we provide links to other websites and services for you to access at your sole discretion. Beyond the Rainbow do not vet these websites, are not responsible or liable, directly, or indirectly and do not have any control over their contents. Beyond the Rainbow cannot accept any liability in respect of the use of these websites.

Our Rights

All rights, including copyright, in this website are owned by or licensed to Rainbow Toys Ltd trading as Beyond the Rainbow. Therefore you (also you agree not to assist or facilitate any third party) cannot copy, store and/or distribute its contents in whole or part, other than for your own personal or non-commercial use.

Rainbow Toys Ltd reserve the right to modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website. Whether or not that Product has been sold; removing or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Returns and Refunds

Faulty Goods
We will either refund in full, or replace the faulty item free of charge. Faulty goods will be collected post-free, please email the details to Sales@beyondtherainbow.co.uk and we will set in motion an action plan to resolve the problem as quickly as possible.

Return of Unwanted Goods
Unwanted goods must be returned within 21 days of purchase, in their original packaging complete with all labels and instructions, at the purchaser's expense. All other monies will be refunded at the earliest time after the unwanted item has been received. We recommend that you send the item/items by recorded delivery, as we cannot be held responsible for goods that don't arrive.

THIS CONTRACT IS SUBJECT TO THE LAW OF ENGLAND AND WALES.